Everyone

Launch a new gym

The end-to-end journey of bringing a gym online: Gym Incognito onboards it, the owner configures it, and the first members join.

#Who is involved

This journey involves the Gym Incognito team, the gym owner, and members. Each step links to the page that covers it in depth.

#The journey

  1. Gym Incognito onboards the gym

    Gyms cannot sign up on their own. Email support@gymincognito.com to get set up, or, as a brand owner, add a gym from Brand HQ for approval.

  2. Owner configures the gym

    The owner signs in, sets up settings and geofence, creates plans, and requests staff logins.

  3. Owner adds the first members

    The owner adds members or imports them from Excel.

  4. Members sign in and pay

    Members sign in, choose a plan, and pay, or the gym records their payment at the desk.

Result

The gym is live, configured, and collecting its first payments.