Everyone

Freeze lifecycle

A freeze travels from a member’s request, through the owner’s approval, to an extended end date.

#The lifecycle

#How it flows

  1. Member requests a freeze

    The member picks a window and submits — see Freezing your membership.

  2. Request goes pending

    It waits in the owner’s freeze approvals and Today list.

  3. Owner approves

    Approval extends the member’s end date by the frozen days.

  4. The freeze window ends

    Because the end date was already pushed back by the frozen days, the member does not lose any paid time.

Result

The member’s membership is paused fairly, with the lost days added back to the end date.